"Excellent service from start to finish. Friendly and personal. Nothing ever too much trouble. Great communication and updates. All staff familiar with property and sale progress. Fair valuation, assessment of market and fees charged. No hard sell but could recommend related professionals, if required. So impressed we asked them to market another family property for us!" (Sellers of 5 bed house in central Bournemouth)

Mr and Mrs L-C

"We have nothing but praise for the company. The sale was tricky due to others in the chain but they helped tremendously. Very calm and professional helping me to be calm too. Kind and courteous at all times. Went above and beyond. Many thanks." (Buyers of a 5 bedroom house in Bournemouth)

Mr and Mrs B

"The whole team were great throughout the whole process - they were proactive and kept us informed at all stages up to completion. They provided support before we went on the market advising us the best way to present the property and for minor works that would improve the chances of getting the price we wanted - we achieved slightly more than we originally thought we would get. The whole team got to know the property and so they were all able to talk about it confidently with prospective buyers. When our first buyers pulled out they were proactive in contacting the other interested parties and getting another offer almost immediately. They managed our expectations well, in terms of price and also timings for the different stages of the process. They kept in touch with solicitors up and down the chain and were able to "prompt" where necessary. They are a small local firm who know the local market and effectively positioned the sales particulars to the relevant target audience. There was no high pressure selling - just straightforward, honest advice and guidance. Would thoroughly recommend them - couldn't have wished for a better experience." (Sellers of 3 bedroom detached house in Charminster)

Mr and Mrs P

"A truly great service from the whole team at Paul Watts, especially as there were 4 sales in the chain and at times it was very frustrating for all of us. Would highly recommend to anyone." (Sellers of 4 bedroom house in Queens Park, Bournemouth)

Mr and Mrs C

Dear Margaret. I am sorry I haven’t been in touch before but just wanted to thank you and Karen for all your help over the sale of my mother’s flat. It wasn’t straight forward but at every stage you went above and beyond to facilitate the sale and keep it moving to completion. Thank you for everything. You made my life easier at a difficult time. (Sale of 1 bedroom retirement apartment in Queens Park, Bournemouth)

Mrs B

"Margaret and her team dealt promptly and efficiently with all enquiries and couldn’t have been more helpful. Excellent service all round, I would highly recommend." (Buyers of 2 bedroom semi detached house in Charminster, Bournemouth)

Mr and Mrs H

"Paul Watts Estate Agents have been a delight to deal with .This was an executors sale of my Parents retirement home which held 37 years of happy and treasured memories. Having met Margaret previously and again at the initial viewing and valuation , we were very happy to entrust the services of Paul Watts Estate Agents for the sale . The entire process was conducted in a very empathetic and sensitive manner reflecting their vast experience in this type of sale .The sale price and marketing particulars were carefully agreed with us and we were always considerately consulted and liaised with throughout the sale process . After viewings helpful feedback was always promptly given and any questions throughout the process swiftly answered . Challenging viewings were always dealt with in a professional manner . A suitable buyer was quickly found and an agreed price expertly negotiated .The sale proceeded smoothly with careful monitoring throughout , Solicitors were contacted regularly and we were consistently updated . There was much to do to clear the property but we were never rushed or hurried , everything was done to help us complete this difficult process in a careful and relaxed manner . The sale and viewing were conducted by Margaret and Karen with Leigh also helping with viewings , they have been an amazing team always helpful , exceedingly knowledgeable and displaying tremendous professionalism with everything conducted in a friendly manner. The service and integrity of Paul Watts Estate Agents is truly exceptional from start to finish and we highly recommend them . (Sellers of a 2 bedroom bungalow in Queens Park)

Mr G

"The sale of our house took a long time owing to unreliable prospective purchasers. Margaret Annable and her team handled all the difficulties admirably and brought the sale to a satisfactory conclusion. Not only that but she made considerable efforts to assist in our next purchase by liaising with the other agent for which we were extremely grateful. Excellent service, would recommend." (Sellers of a 5 bedroom house in Throop)

Mr and Mrs B

"Excellent service all round." (Buyers of bungalow in Queens Park)

Mr A

"Overall happy with the service" (Buyer of 4 bedroom house in Queens Park)

Ms V

"Professional from start to finish and nothing was too much trouble. Very friendly and knowledgeable staff. Always answered calls/emails promptly. I would not hesitate in recommending them. They even remembered my mum and dad buying the house 30 years ago." (Seller of 3 bedroom detached property in Charminster"

Mrs M

"Always professional. Gave advice on selling, seeking and purchasing. Helpful at all times" (Seller of detached 3 bedroom house in Charminster)

Mrs E

"This was the second time I’ve used Paul Watts. First was as a buyer and this time as a seller. Margaret and the team were brilliant. They did a great job marketing the property and then once an offer was accepted they were able to keep me updated on developments and helped to ensure a smooth transition while the solicitors worked on the legal transfer. They were always there if I needed them and I wouldn’t hesitate on recommending their services." (Seller of 3 bedroom maisonette Bournemouth)

Mr S

"I was recommended to Paul Watts by a family member who had previously used them and was very happy with the service they gave. I had inherited my Mother’s retirement flat and used them in order to sell it, they were very friendly and helpful and kept me informed throughout. Unfortunately through no fault of theirs the property took some time to sell but in all fairness they never gave up and continued to do everything they could to find a buyer for me and eventually succeeded, I would definitely recommend them to any one looking for a reliable and trustworthy agent in that area." (Seller of 1 bedroom retirement flat in Queens Park)

Mrs S

"They were always very professional in all our dealings, kept me informed of how the sale was progressing, answered any queries that I had and were always “at the end of the phone” to take calls" (Seller of 2 Bedroom flat in a retirement block Near Bournemouth town centre and beaches)

Mrs E

"All members of staff are very professional and friendly, and go above and beyond the normal service. They keep the process very simple and understandable and can be easily contacted at all times. They acquired purchasers for us very quickly and when our first purchasers changed their minds they had the property back on the market and "re-sold" at an even higher purchase price within 2 days. The staff are very supportive every step of the way so you know where you are and what you are waiting for at all times. The proprietor's knowledge and experience of the property market is second to none and I will unquestionably choose this company for my next sale and purchase." (Seller of 3 bedroom house in Tuckton)

Mrs W

"The staff in the estate agency was very professional and pleasant. Always available for any questions we had. Excellent knowledge about the area and the property. We would fully recommend Paul Watts Estate Agents. Buyer of 4 bedroom house in Queens Park, Bournemouth Especially we would like to give the credit to Mrs Margaret Annable. After dealing with Margaret through out the buying of the property, she showed leadership, she was very helpful when we faced a difficult time, when we lost our buyer and the seller lost his buyer. Thanks to Margaret she kept in touch with the seller and the buyer at the same time and talking to us in a very diplomatic way to the last minute and making sure, that we all stay on track to the completion. With her experience and knowledge in the area, especially Queens Park, we crown her as the "Queen of the Estate Agencies in the area". A very big thank you to Margret and her team." Buyer of iconic house in Queens Park "

Mrs C

"I was kept fully informed throughout the sale which is important. Margaret assisted the sale by liaising between the solicitors, buyer and myself. In Margaret’s absence there was always someone to deal with the sale and, if needs be, would contact her to resolve any issues. Very professional company and lovely to deal with, would recommend them." (Sale of 4 bed executive home in Queens Park, Bouremouth)

Mr and Mrs L

"The team were absolutely fantastic, right from day one and discussion of the marketing of the property through to completion date. Without their suppprt, guidance, due diligence I dont think I would have navigated my way through the ups and downs. They made the whole experience personable and showed great support. 100% would recommend the team." (Seller of a two bedroom maisonette in Queen's Park, Bournemouth)

Ms P

"Very nice, helpful and knowledgeable,made the magic happen in under 3 months" (Buyers of a 3 bedroom detached house in Charminster, Bournemouth)

Mr and Mrs K

"Margaret and the whole team in the office, served us professionally and respectfully. Margaret assisted us with any concerns, issues and tried her best to resolve it. Made sure to follow up with both sides of solicitors to make sure both parties were happy. I would highly recommend their service, they look after their clients as an individual not only any buyer or seller. Thank you so much for all the hard work you have done and your team, very much appreciated. We wish you all the best" (Buyer of 6 bedroom house in Queen's Park, Bournemouth)

Mrs A

"We found them to be very helpful. They found 4 buyers in all and the couple we went with loved the property as much as we did. They always contacted us to ascertain if it was convenient to show people around and always phoned afterwards to let us know how it went. They have sound advice at every step which helped us understand the procedure. Once the sale had been agreed gave us weekly updates on how it was going Once we had actually moved they rang to see if the move had gone ok and to wish us well in our new home." (Sellers of 4 bedroom iconic house in Queen's Park, Bournemouth)

Mr and Mrs Y

"I would 100% recommend Paul Watts, the team are extremely professional and approachable, they knock the socks off the stereo type of an estate agent. As an independent company I felt like they cared about me and what was best for the sale of my property, and not just their commission which was the experience I had had with other estate agencies. My sale was extremely stressful from the moment the offer was accepted to the completion day but Karen, Penny and Margaret were marvellous helping to reduce that stress as much as possible. The team at Paul Watts should keep doing what they are doing as they do it so well. (Seller of a 3 bedroom house Bournemouth)

Ms E

"All members of the team were excellent especially the lead and kept us fully informed throughout the whole process." (Sellers of a 4 bedroom detached property in Queen's Park, Bournemouth)

Mr and Mrs M

"Paul Watts were incredibly supportive, patience and professional throughout the sale of our house which took some time. They always accompanied viewers and arrived on time, communicating feedback quickly. Thank you to an amazing and hard working team." (Sellers of an individual 4 bedroom property in Queen's Park, Bournemouth)

Mr and Mrs S

"The service we received from the team at Paul Watts as buyers was exemplary. They acted on information immediately, chased through the chain when required and kept us informed at all times. An extremely professional Agent." (Buyers of a 4 bedroom house in Queen's Park, Bournemouth)

Mr and Mrs L

"The team at Paul Watts were very professional yet retained a patient and friendly approach throughout. They clearly have a lot of knowledge about the local area and I would not hesitate to recommend them to anyone considering using their services in future. Many thanks especially to Karen for her patience and diligence throughout the process." (Buyers of 4 bedroom elevated bungalow in Queen's Park, Bournemouth)

Mr and Mrs K

"Paul Watts were delightful to deal with when selling our home. Everything was very easy, and we were in constant contact. Penny would call us even on Sundays, she was always available. An honest and good estate agents, very friendly." (Seller of 3 bed detached house in Charminster, Bournemouth)

Ms E

"It has been a pleasure to work with Paul Watts through the process of purchase of our house. They have been helpful, cooperative and maintained excellent communication throughout the process. We would recommend them." (3 Bedroom chalet bungalow in Queen's Park, Bournemouth)

Miss U

"Margaret was very easy to deal with and has a vast knowledge of the queens park area. From offer to completion the team at Paul Watts supported the sale with regular updates. We highly recommend this agency." Sale of Chalet bungalow in Queens Park

Mr and Mrs B

"Margaret and her friendly team had previously sold our house in charminster and they are by far the best estate agent i,ve come across.At charminster her first words we "i really like this house and will have no difficulty selling it "and she did !! So it was an automatic choice for us on our maisonette at southbourne -they are old school and follow through on everything they do and its refreshing to get feedback on viewings ,research on the potential buyers before an offer is presented and knowing that your sale is in good hands Our solicitor commented on just how fantastic Margaret was At the same time we sold our house in Kettering and the comparison with the estate agent there is like two extremes -the kettering agency was terse,didnt really bother after the offer was accepted and created a lot of problems by NOT following through and keeping an eye on the ball 10/10" Selling 4 bedroom maisonette in Southbourne Bournemouth

Mr and Mrs H

"Having sold my property and bought another through Paul Watts, I believe I received excellent service in as much as I felt the team were trying at all times to support me in what was a very rocky process for me. None of the problems were of their making and I felt listened to when I became exasperated and my issues were dealt with professionally and generally resolved. They are very much a team and it is a very reassuring experience to be supported by a team." 4 bedroom house in Queens Park sold 3 bedroom chalet bungalow bought

Mrs R

"This was the first time that we had sold a property and Paul Watts made an easy experience" Seller of a three bedroom house in Queens Park

Mr C

"Helpful and professional firm with great knowledge of the local market." (Sellers of 4 bedroom house in Queens Park, Bournemouth)

Mr and Mrs C

"Really helpful and professional service" (Buyer of 1 bedroom flat in Charminster, Bournemouth)

Mr B

I chose Paul Watts estate agents to market my property having reviewed several local agent's websites, and was impressed by how genuine they were. The valuation was spot on and they achieved a good sale price on my behalf for the property." (Seller of ground floor flat in Charminster, Bournemouth)

Mr D

"We were looking for an apartment and looked at several with local agents who left a lot to be desired. We looked at just one property with Paul Watts. The experience from start to finish was streets above everything else we'd experienced. The whole team had a pure focus on customer satisfaction which is a rarity. We are very grateful for the support of Margaret and her team. A very good experience." (Buyers of a townhouse in Bournemouth town centre)

Mr and Mrs H

"Without Margaret Annable and her team at Paul Watts I know 100% that we would not now be living in our forever dream home. From the very beginning of an extremely difficult transaction, due to many factors not least COVID and compounded by the fact that the chain involved five properties, Paul Watts showed nothing but absolute determination which never at any time compromised their true professionalism, caring, fairness and utmost integrity. Having worked in conveyancing for over 30 years I can hand on heart say that Paul Watts restored my faith in estate agents. Margaret achieved the unachievable and as a consequence there are five very happy content families and I at the top of that chain am as happy as a sandboy!! Thank you so much Paul Watts, I trusted you and you didn’t let me down. (Purchase of a 5 bedroom house in Queen's Park)

Ms R and family

"Penny and Margaret were very friendly and helpful throughout the purchase. They kept us informed of updates regularly and helped us to communicate with the sellers whenever we needed to. The viewing went well, Penny left us to walk around at our own pace and take everything in. At one point there was a little confusion around the length of time that the sellers had been at the address but this was very quickly cleared up. Penny was particularly understanding and helpful in keeping the sale moving when we encountered a couple of issues as we neared the exchange of contracts. Overall, an enjoyable experience, thank you Penny and Margaret!" (Buyers of a 3 bedroom detached house in Charminster, Bournemouth)

Mr M

"The initial contact was with my father, the owner of the property. In due course I took over the transaction. Paul Watts were efficient, helpful, and provided good advice at each stage that I sought it. I was informed of what was happening at all times, by telephone and more often as things started to move, by text. Paul Watts were also extremely helpful with ancillary matters." (Seller of 3 bedroom house - Talbot Woods)

Mr B

"I was very impressed with the service I received when a problem arose, they calmly dealt with it, with no fuss, they were also able to help the other sides lack of knowledge, to bring the sale to a successful conclusion for all concerned." (Seller of 1 bedroom flat in Charminster)

Mr H

"Paul Watts Estate Agents were one of three local agents that I (as executor) asked to value my late cousin's property. My initial contact was very positive with an obvious good knowledge of the local property market and sensible Valuation. They were very upfront about fees (1% including VAT) and not at all pushy. I had no hesitation in choosing them to sell the house and Margaret Annable gave me some very good advice about the extent of redecoration that would be required before putting the house on the market. We received an offer for the full asking price the day after it went on the market. Paul Watts were extremely helpful delivering documents to the solicitor as I live several hours drive away and managed to complete the sale 3 weeks after the offer. All in all, a very positive experience for me, Thank You." (Seller of 2 bedroom house in Charminster, Bournemouth)

Dr K

"Karen and Margaret were very helpful throughout. Buying a house is very stressful due to the fact that you are always left waiting for updates and wondering what is next. This was such a pleasure as the communication was great and always available to answer any queries." (Buyer of 4 bedroom house in Poole)

Mr S

"Margaret and Karen of Paul Watts were extremely helpful throughout the process keeping us informed from start to finish and went above and beyond to help when we were viewing the property to accommodate our busy schedules. We cannot speak highly enough of them and made our purchase as stress free as possible." Ms J and Mr M (Buyers of 4 bedroom house at Throop)

Ms J and Mr M

"I found the staff at Paul Watts Estate Agents were helpful, accessible and professional at all times. I particularly appreciated how promptly my email queries were responded to. They manage to combine a professional attitude with a friendly and personal demeanour." (Seller of a 4 bedroom semi detached property in Poole)

Mrs F

"Due to a bereavement, I found myself in a position where 2 properties required selling simultaneously but with different estate agents. There was absolutely no similarity in service. Margaret and her team were exactly what you want an estate agent to be. They all were personally invested in selling this property and the story behind it. They matched perfect professionalism with a warm, friendly and practical approach. Imagine going through the stress of selling a house with a bunch of friends who know exactly what they’re doing. There’s not a shiny cuff link or whiff of fancy hair product in sight - just lovely, genuine people who also happen to know their stuff. Thank you ladies!" (Seller of 1 bed house in Muscliff)

Ms W

"Everything went through well and smoothly. Staff very helpful. I would love to recommend to my friends or use the agency again if i have to." (Buyers of 3 bedroom house in Castle Lane, Bournemouth area)

Mr and Mrs K

"We bought our house through them and experienced a professional service with high standards. Highly recommended." (Purchase of a 4 bedroom house in Queens Park, Bournemouth)

Mr and Mrs A

"Contacted them to view particular property. Was shown round twice. Made an offer that was accepted. Recommended a fantastic solicitor. Let me in to measure up for furniture. I appreciated some input on interior design but I suggest they give less in future." (Buyer of a 2 bedroom apartment in Queens Park)

Mr S

"Paul Watts Estate agents were a pleasure to deal with. They kept me informed every step of the journey and offered good advice. I choose them to act for me because they were local and obviously knew their market very well. If I was to acquire or sell another property in the Queens Park area of Bournemouth, I would definitely use their services again." (Seller of 2 bedroom flat in Queen's Park, Bournemouth)

Mr C